Learn to deal with difficult customers If you work in a customer service environment in any industry, this skill set will set you up with additional skills to manage disrespectful, aggressive or abusive customer behaviour. It particularly applies to retail industry work environments.
Take your first step on your way to gaining approval for installing and operating Type B gas appliances, RPL the units in this skill set before enrolling in Install, Commission and Service Type B Gas Appliances..
The knowledge and skills covered in this skill set target patient care in a critical care environment You'll gain high end skills in the care of patients in an emergency and critical care environment with a focus on respiratory, cardiovascular and diabetic health concerns.
Gain an understanding of basic cyber security principles that you can apply at home or the office This course is aimed at novices and will give you an introduction into cyber security awareness.
Take on a range of essential tasks in the printing and graphic arts industry You'll work under supervision demonstrating the knowledge and skills gained in this Certificate II.
Learn to edit footage using DaVinci Resolve software DaVinci Resolve software lets you refine footage post production and combines editing, colour correction, visual effects, motion graphics and audio.
Gain the essentials of digital recording Whether you're a seasoned musician or starting out as a singer/songwriter, this short course will enable you to learn how to craft and record your song using an interface and music software.
If you are working in or would like to work in the creative industries or tourism sectors this course helps you gain business skills to further your career working behind the scenes..
Get ready for your next course or for work Do you want to be ready for your next course or for work next year? Or maybe you need to improve your computing skills? If so this 18 week course will help you on your way.
The COVID-19 Collection skill set will give you the skills and knowledge required to collect, prepare and dispatch a pathology specimen for Polymerase Chain Reaction (PCR) testing - a technique used to copy small segments of DNA and to diagnose infections such as COVID-19..
