Diploma of Hospitality Management

Diploma

For dedicated students with aspirations for a rewarding hospitality career, the diploma course in hospitality management offers valuable learning combined with practical experience and skills.

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Key details

Degree Type

Diploma

Duration

1 year full-time, 2 years part-time

Course Code

SIT50422, 111090C

Intake Months

Feb, May, Jul, Sep

Domestic Fees

$8,196 per year / $12,019 total

International Fees

$17,900 total

About this course

Course Description

For dedicated students with aspirations for a rewarding hospitality career, the diploma course in hospitality management offers valuable learning combined with practical experience and skills.

The course will give you a broad understanding of hospitality and allow you to explore theoretical concepts so you stand out for your expertise. You'll learn a broad range of concepts and skills such as business operations, finance management, human resources and service quality, preparing you to enter a management position.

Entry requirements

Selection Requirements

Pre-Training Review

A Literacy, Language and Numeracy assessment – which should take between 30-60 minutes.
Proof of ID
Pre-Training Review Form - This is not a test – it is a government requirement you must complete before we can offer you a place. It allows us to understand why you would like to study your course and what your careers goals are. We can also ensure that you enrol in the course that is the best fit for you.

Study locations

Melbourne

Course structure

Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

SITHIND008 Work effectively in hospitality service

SITXFSA005 Use hygienic practices for food safety

SITHFAB023 Operate a bar

BSBSUS511 Develop workplace policies and procedures for sustainability

SITHIND006 Source and use information on the hospitality industry

SITHFAB021 Provide responsible service of alcohol

SITHFAB034 Provide table service of food and beverage

SITXMGT005 Establish and conduct business relationships

SITHFAB025 Prepare and serve espresso coffee

Stage 2

SITXWHS005 Participate in safe work practices

SITXHRM007 Coach others in job skills

SITXCCS014 Provide service to customers

SITHACS013 Provide porter services

SITXCOM007 Show social and cultural sensitivity

SITHACS011 Prepare rooms for guests

SITHFAB024 Prepare and serve non-alcoholic beverages

SITHFAB030 Prepare and serve cocktails

Stage 3

SITXMGT004 Monitor work operations

SITXCOM010 Manage conflict

SITXHRM009 Lead and manage people

SITXCCS015 Enhance customer service experiences

SITXGLC002 Identify and manage legal risks and comply with law

SITXFIN009 Manage finances within a budget

SITXFIN010 Prepare and monitor budgets

SITHFAB032 Provide advice on Australian wines

SITXCCS016 Develop and manage quality customer service practices

Stage 4

SITXWHS007 Implement and monitor work health and safety practices

SITXMGT005 Establish and conduct business relationships

SITXHRM008 Roster staff

SITHCC025 Prepare and present sandwiches

Graduate outcomes

Graduate satisfaction and employment outcomes for Business & Management courses at William Angliss Institute.

75.7%

Overall satisfaction

82.4%

Skill scale

67.6%

Teaching scale

68.8%

Employed full-time

Data source