Certificate II in Hospitality

Certificate

Getting your start in this experience-based industry is made simple with this introductory hospitality course.

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Key details

Degree Type

Certificate

Duration

2 years part-time

Course Code

SIT20322

Study Mode

In person

Intake Months

Jan

About this course

Course Description

Getting your start in this experience-based industry is made simple with this introductory hospitality course. This certificate level qualification provides detailed training in a range of hospitality operational skills including basic food and beverage service, as well as accommodation service skills.

Guided by Australia's best hospitality trainers, you'll learn what it takes to work in hospitality businesses from restaurants to hotels, motels, restaurants and cafes.

You'll learn in various practical classrooms developing core skills including espresso coffee, food and beverage service, hotel porterage and housekeeping service.

This course is offered via VET DSS.

If you're interested, speak to your school's VET Coordinator if you have further questions. Your school's VET Coordinator can direct enquiries to William Angliss Institute.

Entry requirements

Entry Requirements

Successful completion of Year 9 (or equivalent)
16 or 17 years of age

Study locations

Melbourne

Course structure

Course Structure

Units 1 & 2

BSBTWK201 Work effectively with others

SITXWHS005 Participate in safe working practices

SITHIND006 Source and use information on the hospitality industry

SITXFSA005 Use hygienic practices for food safety

SITHFAB021 Provide Responsible Service of Alcohol

SITXCOM007 Show social and cultural sensitivity

SITHACS010 Provide housekeeping services to guests

SITHACS013 Provide porter services

SITXCCS011 Interact with customers

SITHIND007 Use hospitality skills effectively

SITHFAB025 Prepare and serve espresso coffee

Units 3 & 4

SITHFAB024 Prepare and serve non-alcoholic beverages*

SITHFAB022 Clean and tidy bar areas

SITHFAB027 Serve food and beverage*

SITHFAB036 Provide advice on food

SITXFIN007 Process financial transactions

*Pre-requisiteSITXFSA005 Use hygienic practices for food safety

Graduate outcomes

Graduate satisfaction and employment outcomes for Business & Management courses at William Angliss Institute.

75.7%

Overall satisfaction

82.4%

Skill scale

67.6%

Teaching scale

68.8%

Employed full-time

Data source