Graduate Certificate in Tourism and Hospitality Management

Learn how to design and run tourism and hospitality operations in a way that is sustainable for local communities and the environment.

Globally, there is a huge demand for skilful tourism and hospitality managers who understand how to plan and design business operations to achieve customer satisfaction, can identify any gaps in service delivery, and have the ability to lead employees.

They also need to be financially astute and understand the legal requirements for working in this sector.

Good communication skills are equally important, so you can confidently manage relationships with staff, suppliers and customers.

Build your practical knowledge in areas such as food and beverage systems, commercial accommodation, and events management.

The tourism and hospitality industry spans everything from hotels, resorts, restaurants, bars and cafes; through to cruise ships, eco-tourism, adventure activities, theme parks, sport and leisure facilities, music festivals, special events, conference facilities, museums, and so much more.

The University of Waikato is highly regarded for teaching and research in this field, with a ranking of #51-75 in the Academic Ranking of World Universities 2021.

Waikato is also ranked in the world's top 300 universities for Business & Management Studies in the prestigious QS World University Subject Rankings 2021.

You'll study at our internationally recognised Waikato Management School, which is ranked in the top 1% of all business schools globally, having achieved the prestigious Triple Crown Accreditation from EQUIS, AMBA and AACSB.