Diploma of Hospitality Management

Diploma

Take a step towards a management career in the hospitality industry. The qualification focuses on the skills and knowledge required to lead and manage teams.

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Key details

Degree Type

Diploma

Course Code

SIT50422, 113482D

Study Mode

In person

Domestic Fees

$8,229 per year / $8,644 total

International Fees

$8,229 per year / $8,644 total

About this course

Take a step towards a management career in the hospitality industry. The qualification focuses on the skills and knowledge required to lead and manage teams. During your studies you will learn about financial management, regulatory compliance, rostering, stock purchasing and control, how to provide quality customer service, manage workplace conflict, and workplace health and safety. On completion of your studies, you will have gained the practical skills to work as a functions manager, restaurant manager, or front office manager.

Entry requirements

An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.
Completion of SIT40422 Certificate IV in Hospitality OR SIT40521 Certificate IV in Kitchen Management OR SIT40721 Certificate IV in Patisserie is required for entry into this course.

Please view Admission requirements for your country of origin.

Study locations

Bentley

Bunbury

Joondalup

Career pathways

Career opportunities

Food and Beverage Attendant
Hospitality Coordinator
Night Duty Supervisor
Operations Manager
Restaurant Supervisor

Career opportunities

Food and Beverage Attendant
Hospitality Coordinator
Night Duty Supervisor
Operations Manager
Restaurant Supervisor

Food and Beverage Attendant
Hospitality Coordinator
Night Duty Supervisor
Operations Manager
Restaurant Supervisor

Course structure

To achieve this qualification, students must demonstrate competency in 28 units. These 28 are comprised of 11 core units and 17 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units

National ID

Unit title

SITXCCS015

Enhance customer service experiences
SITXCCS016

Develop and manage quality customer service practices
SITXCOM010

Manage conflict
SITXFIN009

Manage finances within a budget
SITXFIN010

Prepare and monitor budgets
SITXGLC002

Identify and manage legal risks and comply with law
SITXHRM008

Roster staff
SITXHRM009

Lead and manage people
SITXMGT004

Monitor work operations
SITXMGT005

Establish and conduct business relationships
SITXWHS007
Implement and monitor work health and safety practices

Elective units

National ID

Unit title

BSBCMM411 Make presentations
BSBOPS502 Manage business operational plans
SITEEVT023 Plan in-house events
SITHFAB021 Provide responsible service of alcohol
SITHFAB023 Operate a bar
SITHFAB025 Prepare and serve espresso coffee
SITHFAB027 Serve food and beverage
SITHFAB029 Conduct a product tasting for alcoholic beverages
SITHFAB030 Prepare and serve cocktails
SITHFAB031 Provide advice on beers, spirits and liqueurs
SITHFAB034 Provide table service of food and beverage
SITHIND006 Source and use information on the hospitality industry
SITHIND008 Work effectively in hospitality service
SITXFIN007 Process financial transactions
SITXFSA005 Use hygienic practices for food safety
SITXINV007 Purchase goods
SITXMPR012 Coordinate marketing activities

TAFE International Western Australia

Diploma of Hospitality Management

Key details

About this course

Entry requirements

Study locations

Bentley

Bunbury

Joondalup

Career pathways

Course structure