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New Zealand Diploma in Information Technology Technical Support (Level 5)

  • Diploma

Develop a broad range of technical support and networking skills.

Key details

Degree Type
Diploma
Duration
1 year full-time
Course Code
NZ2596-STRU

About this course

Prepare for a wide range of career opportunities in the IT industry.

This Level 5 programme covers a broad range of computing topics and skills including installation, configuration and administration of hardware and software systems; networking and associated services and technologies; security; database management; problem solving; IT service management; web and software design; and development. You'll also enhance your knowledge of professional, ethical and legal principles and practices, and develop your communication and interpersonal skills. Part-time up to 3 years.

Career pathways

As a graduate of this diploma you'll possess the skills and knowledge to work as a computer technician, technical support officer, entry level network administrator or network engineer, or in help desk and application support analyst roles.