Certificate
This entry level programme is designed to give you a broad understanding and awareness of the travel and tourism industry. You'll learn from expert tutors, plus a wide range of guest speakers, and you'll visit a range of travel and tourism-related operations.
You'll also gain skills and knowledge in researching and evaluating travel and tourism products; planning itineraries; customer service and sales, team work, and essential workplace/industry practices, policies and legislation. These experiences will help you decide which roles or areas within travel or tourism you might wish to pursue.
To meet Health and Safety requirements, applicants must be physically able to undertake the practical components of the programme in an industry emulated environment.
This qualification will equip you with the skills and knowledge needed to work in a variety of entry level roles within tourism, travel and the broader aviation sector. These roles may include reservation consultant, visitor host, booking assistant or front desk administrator for the likes of car hire operators and tourism attractions.